A Shrinking World
It’s amazing to think how significantly journey times have improved over the years. In the early 20th Century, a journey to Australia from America or Great Britain would take over 40 days; today, such journeys can be completed in less than 24 hours.
This ‘Global’ scale of travel speed development gives you an indication of how local travel – and indeed logistics – have also been impacted. For example, in the space of the last decade, 3-5 working day domestic deliveries have been relegated from a fairly standard offering to almost ‘third class’ in most industries.
Bigger; Stronger; Faster; Better
As the development of technology gives greater potential for quicker, more efficient services, so consumers continue to demand more of that service; in essence, people naturally want more: even bigger; even stronger; even faster; even better.
So What’s the Current State of Modern Courier Services?
Modern courier services are benefitting from vehicle-based technology which enables drivers to make the most efficient delivery routes possible, and thus make as many deliveries as possible in the time available.
Tracking technology has been around for years, but now customers are now able to see when their parcel is due and rearrange their delivery via their mobile phone.
So, the key driver to the improvement of courier services appears to be real time updates, which are delivered to both driver and customer. This can bridge the gap between business and driver and driver and customer.
Next Day to Same Day
It seemed that delivery services couldn’t be improved when next day delivery services became one of the standard offerings for online businesses. One may have been forgiven for thinking that ‘This is as good as it gets! How can it possibly be improved?’ However, in recent years, ‘Same Day Delivery’ services have sprung up; both their popularity and ubiquity are quickly gathering momentum.
Same Day and Beyond…?
Modern technology enables people to book deliveries efficiently and without hassle. Sophisticated tracking software means that both you and your customer are able to check on the parcel’s progress to its destination; the driver’s computer helps him to deliver quickly and accurately.
The link between business and customer is closer than it ever has been, and the momentum behind ever-improving technology means that there is still potential for even faster delivery services in the future.
It is interesting to consider what will happen to courier services in the future. Whilst Amazon’s ‘Drone delivery’ gimmick caused a stir in 2016, it also poses the question: could this actually be the future of courier services? Technology continues to advance at such a pace, that it’s not unthinkable that a real-life drone courier service could come into action in the next few years.
For now, the best modern courier services have it covered with same day collection and delivery on offer, 7 days a week and 24 hours a day. This means your business can benefit by offering enhanced service to your customers, and nothing gets in the way of you delivering on time.
How do you see the future of courier services? Do you have a mad invention that could speed up our delivery services?